925 Sterling Silver Heart Charms Bracelet

For UK Standard and Premium delivery via Royal Mail: 

We will dispatch your order on the same day if the order is placed before 15:00.  

Orders placed after 15:00 will be dispatched the following day, except orders made after 2pm on Friday which will be dispatched the following Monday (excluding Bank Holidays).  

You will receive an email once your order is dispatched. 

 Royal Mail 2nd Class: £3.19

Our lowest cost service when you don’t need it to get there quickly. 

 Royal Mail 1st Class: £3.99

Great value, fast delivery without tracking. 

UK Standard Delivery - Free for orders £50.00 and over - This is a Royal Mail 2nd Class delivery service, which aims to be delivered within the following 3-5 working days (excluding bank holidays and weekends).   

 Other information: 

• Delivery times are for in-stock products only  

• If you experience a delay longer than 10 business days for your order to arrive, please contact us at info@littlelovethingsuk.com so we can investigate this for you.  

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@littlelovethingsuk.com. Please note that returns will need to be sent to the following address: 101B Chatham Grove, Chatham, Kent, ME4 6LZ

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@littlelovethingsuk.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@littlelovethingsuk.com.